All duties and taxes are the sole responsibility of the customer.
Please inspect all products upon receipt for count and damages and report any discrepancies within 72 hours so that we may quickly correct your shipment. Claims for shortages/errors will not be considered unless made within this time period.
All returns must have an RMA number and must be accompanied by a completed RMA form. Once an RMA# has been issued, the customer has 14 days to return the package. All returned items must be in resellable condition and include all accessories and manuals.
ASD reserves the right to not accept returns on OEM or custom made products, and a re-stock fee will apply.
Terms of payment – Standard Terms of payment are COD, Cash or net thirty (30) days from the date of invoice and are subject to credit approval.
Delivery – Seller reserves the right to modify delivery dates to accommodate its production schedule, to deliver the product in more than one installment and to determine the quantity of products contained in each shipment. Delivery dates are Seller’s “best estimates” and are based upon the prompt receipt of information concerning the products.
Seller shall not be liable for damage, loss, detention or delay resulting from causes beyond its control, including but not limited to fire, embargo, wreck or delay in transportation, materials or manufacturing facilities from usual sources.
Warranty – ASD warrants all products to be free from defects in material and workmanship under normal use and service for a period of 1 year from date of original purchase. Some products may contain a lifetime warranty and will be repaired free of charge as long as the damage was not the result of misuse, excessive force, improper installation, operation or maintenance of the product, or normal wear and tear on wear parts. This Warranty shall be void in the event of unauthorized modification or servicing of the product. ASD reserves the right to determine what constitutes a warranty repair.